Terms of service
TERMS OF SERVICE
These Terms of Service govern the use of the RMM Home Store website and purchases made through our online store. By using this website or placing an order, you agree to these Terms, subject to any mandatory consumer rights provided by applicable law.
1. Seller Information
RMM Home Store is an independent online retailer based in Latvia.
Seller / Business Operator:
Romans Maksimovs
Business Address:
Brivibas iela 14
Preili, LV-5301
Latvia
VAT / PVN No.: LV15089412169
Email: rmmhomestore@gmail.com
Phone: +371 26733938
Website: rmmhomestore.com
2. Independent Retailer
RMM Home Store is an independent retailer offering home, kitchen, personal care and other consumer products.
Products offered on this website may include genuine goods from various third-party brands.
Unless explicitly stated otherwise, RMM Home Store is not affiliated with, sponsored by, endorsed by, or an official representative or authorized dealer of the manufacturers or trademark owners whose products are offered on this website.
All trademarks, brand names and product names remain the property of their respective owners and are used solely to identify and describe products offered for sale.
3. Products and Product Information
We make reasonable efforts to ensure that product descriptions, photographs, specifications, availability and other product information are accurate.
Product packaging, labeling or appearance may occasionally differ from images displayed on the website where a manufacturer has updated a product or its packaging.
Nothing in these Terms limits your statutory rights if goods are defective, damaged, misdescribed or otherwise not in conformity with applicable consumer law.
4. Prices and Taxes
Prices applicable to an order are displayed before checkout.
Where required by applicable law, prices displayed to consumers include applicable VAT or other taxes.
Shipping charges and any other applicable charges will be displayed before the customer completes the purchase.
Customers ordering from destinations where customs duties, import VAT or other import charges may apply are responsible for such charges unless the checkout or applicable shipping terms expressly state otherwise.
5. Orders and Payment
By placing an order, you are offering to purchase the selected products subject to these Terms.
Payment must be completed using one of the payment methods available at checkout.
After an order is placed, the customer will receive an electronic order confirmation.
We reserve the right to cancel or refuse an order where reasonably necessary, including in cases of payment failure, suspected fraud, obvious pricing or technical errors, legal restrictions, or where a product is unexpectedly unavailable.
If an order that has already been paid is cancelled by us, the relevant payment will be refunded.
6. Shipping and Delivery
Orders are processed and shipped according to the information provided in our Shipping Policy and during checkout.
Estimated delivery times are estimates and may vary depending on destination, carrier operations, customs procedures and circumstances outside our reasonable control.
Customers are responsible for providing accurate and complete delivery information.
Additional information concerning shipping destinations, processing times, delivery estimates and charges is available in our Shipping Policy.
7. Returns and Right of Withdrawal
Returns and refunds are governed by our Return and Refund Policy.
Consumers in the European Union have a statutory right, subject to applicable exceptions, to withdraw from eligible distance purchases within 14 days without giving a reason.
RMM Home Store may provide a longer voluntary return period in addition to statutory rights. Details and applicable conditions are provided in our Return and Refund Policy.
Nothing in these Terms limits mandatory consumer rights.
8. Damaged, Defective or Incorrect Products
If you receive a product that is damaged, defective, incorrect or otherwise not in conformity with your order, please contact us at rmmhomestore@gmail.com.
We will handle such cases in accordance with applicable consumer protection law and our Return and Refund Policy.
9. Intellectual Property
The RMM Home Store name, website design and original website content created by RMM Home Store may not be copied or commercially reproduced without permission, except where permitted by law.
Third-party trademarks, brand names, logos and other intellectual property remain the property of their respective owners.
Their appearance on this website does not imply sponsorship, endorsement or affiliation with RMM Home Store unless explicitly stated.
10. Website Use
You may not use this website for unlawful or fraudulent purposes, attempt to interfere with its operation or security, or use the website in a manner that infringes the rights of RMM Home Store or third parties.
11. Liability and Consumer Rights
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.
Nothing in these Terms excludes or limits any mandatory statutory rights available to consumers.
To the extent permitted by applicable law, RMM Home Store is not responsible for losses resulting solely from circumstances outside our reasonable control.
12. Privacy
Personal information submitted through this website is handled in accordance with our Privacy Policy and applicable data protection law.
13. Changes to These Terms
We may update these Terms from time to time to reflect changes to our business, services, website or applicable requirements.
The Terms applicable to a purchase are those in effect when the order is placed, subject to mandatory legal requirements.
14. Governing Law
These Terms are governed by the laws applicable to RMM Home Store in Latvia, without depriving consumers of mandatory protections available to them under the laws applicable to their place of residence where such protections apply.
15. Contact
Questions regarding these Terms can be sent to:
RMM Home Store
Romans Maksimovs
Brivibas iela 14
Preili, LV-5301
Latvia
Email: rmmhomestore@gmail.com
Phone: +371 26733938
VAT / PVN No.: LV15089412169